Faq-Security

How do I know if I need an alarm permit?

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As an RED Safety customer, you need to understand the police registration and permit requirements for your jurisdiction. Permit requirements vary by state, county and/or city. In order to avoid emergency responder dispatch delays or fines, visit your local police department’s website to learn more about the alarm ordinance in your area.

Faq-Security

How does my RED Safety alarm system work?

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The alarm system may be armed in the “Away” or “Stay” mode. Once the system is activated, each monitored zone has the ability to recognize a violation. Once a zone has been violated, the alarm system then dials RED Safety and transmits the message through a telephone line. Once the signal is received, the alarm […]

Faq-Security

Why is my motion sensor providing false detections?

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A motion detector may activate falsely for several reasons. It could be the result of improper installation of the device, such as placing it above a heater or furnace. A false detection could be caused by the movement of objects such as balloons, blinds, and curtains within the range of a motion detector. If false […]

Faq-Security

Is my system communicating correctly?

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An alarm system may lose communications for several reasons. It could be that the telephone/internet system communicates through may be inoperable or equipment on the alarm system may not be functioning properly. It could be possibly due to operational malfunctions within your phone/internet company.

Faq-Security

Why does my keypad display “not ready”?

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Your keypad is informing you that the alarm system is not ready to turn on (arm). Common reasons for this are that a door or window is not completely closed, a motion detector may be sensing movement, or a previous alarm has not been cleared out of the memory. Once you correct the condition, the […]