As an RED Safety customer, you need to understand the police registration and permit requirements for your jurisdiction. Permit requirements vary by state, county and/or city. In order to avoid emergency responder dispatch delays or fines, visit your local police department’s website to learn more about the alarm ordinance in your area.
Each customer receives one “Free Move” certificate. Please call prior to the move to schedule the breakdown and install of your existing system.
Just call the RED Safety’s Central Dispatch Center at 1-800-597-7203. Have your personal identification code ready in order to make your changes. Make sure to tell everyone on your call list what to do in case they receive a call from RED Safety.
You can call RED Safety at 888-557-5167.
You can call RED Safety’s Central Dispatch at 800-597-7203.
No. If you have an emergency, call 911 first. If you are unable to call 911, then depress the panic or fire alarm button on your touchpad, and RED Safety will request emergency services.
The alarm system may be armed in the “Away” or “Stay” mode. Once the system is activated, each monitored zone has the ability to recognize a violation. Once a zone has been violated, the alarm system then dials RED Safety and transmits the message through a telephone line. Once the signal is received, the alarm […]
A motion detector may activate falsely for several reasons. It could be the result of improper installation of the device, such as placing it above a heater or furnace. A false detection could be caused by the movement of objects such as balloons, blinds, and curtains within the range of a motion detector. If false […]
An alarm system may lose communications for several reasons. It could be that the telephone/internet system communicates through may be inoperable or equipment on the alarm system may not be functioning properly. It could be possibly due to operational malfunctions within your phone/internet company.
Your keypad is informing you that the alarm system is not ready to turn on (arm). Common reasons for this are that a door or window is not completely closed, a motion detector may be sensing movement, or a previous alarm has not been cleared out of the memory. Once you correct the condition, the […]